XMReality Remote Guidance opens up the possibility to create new revenue streams within you company's customer support. In addition to existing support systems, you can offer your customers a remote assistance package.
The remote assistance package opens up for the possibility for your costumers to quickly get in touch with a senior technician that can support in needed activities in the field operators whenever needed. It allows you to provide the necessary assistance to your customers, without sending a technician on-site. You can resolve customers' issues quickly while increasing cost-efficiency, customer satisfaction, and profitability.