XMReality Latest Updates

Q2 updates are now live!

XMReality's latest updates includes several new features and other general news. Web Guide Station have gotten extended capabilities, by adding more features.  Separately, a new feature to Show recordings from mobile applications have been launched.

  • Web Guide Station - improvements:
    • Call contacts and add people into ongoing calls
    • Screen recording & image capture feature to document guiding session
    • Federated Login support
  • Show recording: use guiding features on recordings when supporting your counterpart from your mobile application
  • Updated Mobile App Interface to simplify usage and improve user experience. This will make it easier to navigate in the mobile apps to use features
  • Extended language support now includes 16 languages

NOTE: All of the features above are only part of the Enterprise edition


 

Extended language support

XMReality's have extended the Language support within all Web clients and applications that simplifies the use of XMReality Remote Guidance. This will allow you to provide support by using the software within your preferred language.

  • We have added 5 new languages; Czech, Danish, Finnish, Polish and Romanian and now supports 16 languages in total
  • In both web client and applications
  • Adjusts based on your device settings
  • Read more about all languages and how it works here

XMReality Remote Guidance Product Updates

At XMReality we continuously improve our solution by regular updates to our software. Below you'll find the lates improvements: 

Updates from Q2 2021 

Updates from Q1 2021 

Updates from Q4 2020

Smaller Improvements:

Seat user
Improved features for seat users
If a seat user is logged in one device (for example a computer), he/she will automatically be logged out from this device, when trying to log in on another with the same account.
ADFS

Active Directory Federation Services (ADFS)
Federated login support improvements now enables the ability to log in to admin web portal using federated login.

Domain administrators
Improved domain log for domain administrators
All domain activities are now available for domain admins such as added user and deleted user, in addition to call history. This is added as a new filter within the domain in the logs-tab.
XMReality blog

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