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Four reasons to use augmented reality in Remote Support

XMReality carried out an extensive Field Study to compare which technology is more effective at giving remote support: XMReality’s AR-enabled remote guidance solution, or a standard video call. We’d like to share the findings.

Key findings

XMReality remote guidance vs. a standard video call:

  • Which do test subjects prefer?
  • Which solves problems fastest?
  • Which is more accurate and causes fewer errors?

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